Technical

MedeFile provides technical support to its clients in a variety of ways:

  1. Phone Support

    To speak with someone regarding technical questions or problems please call
    888-848-0300 during normal business hours 8:30 AM and 5:30 PM, Eastern time, Monday through Friday. .

  2. E-mail
    You can send questions to us directly at support@medefile.com. In most cases, we will respond within 1 business day.

  3. On line tools
    Our Frequently Asked Questions (FAQ) documents are available online. Click Here to see this resource, or click "FAQs" from the menu at the left of this screen. This resource lists answers to many common questions.

  4. Troubleshooting

    For technical support troubleshooting click here.