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Technical Support

MedeFile provides technical support to its clients in a variety of ways:
  1. Phone Support
    To speak with someone regarding technical questions or problems please call
    888-848-0300 24 hours per day / 7 days per week

  2. Online Chat
    During normal business hours, our technical support professionals are available for online chat, enabling you to directly work with them at your convenience. Simply click on the icon below for assistance whenever you need it.


  3. E-mail
    You can send questions to us directly at [email protected]. In most cases, we will respond within 1 business day.

  4. On line tools
    Our Frequently Asked Questions (FAQ) documents are available online. Click Here to see this resource, or click "FAQs" from the menu at the left of this screen. This resource lists answers to many common questions.


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