How can we assist you?

MedeFile provides technical support to its clients in a variety of ways:

  1. Phone Support

    To speak with someone regarding technical questions or problems please call 888.241.0800 during normal business hours 9:00 AM and 5:00 PM, Eastern time, Monday through Friday.

  2. E-mail

    You can send questions to us directly at [email protected]. In most cases, we will respond within 1 business day.

  3. Online tools

    Our Frequently Asked Questions (FAQ) documents are available online. To see this resource, simply click "FAQs" from the menu at the left of this screen. This resource lists answers to many common questions.